BiOS - A Division of LINC Media, Inc. --- Bilingual IT Support - Custom Tailored IT Projects - Hardware/Software Procurement

Careers BiOS is constantly on the lookout for new people to join our team. While our biggest demand is for bilingual technical staff with both hardware and software experience, we also place a great deal of importance on intellect, creativity, organization and work ethic. We recruit the best people from all around the world; currently we have over 70 people from more than 10 countries working in the company. It is very much a bilingual office, as one of our strengths is our ability to communicate effectively with our clients, be they in Japan or abroad.

Although we are all employees we are first and foremost people - individuals with our own methods, interests and ideals. BiOS not only accepts that, but also nurtures such characteristics in others. To encourage personal growth we support and often pay for our employees’ external education, with higher-cost education linked to duration of service or quality of contribution. Our management style is highly participative, too - ideal for self-motivated, organized people with determination and future goals.

Current Job Availabilities at BiOS:

Job Description (click to expand) Location

Administration Assistant Tokyo

Job Title	Administration Assistant
Job Code	AD-999-0905-135
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	The Sales Team Administration Assistant is responsible for the administrative support related to the IT Services Sales Team at BiOS, the IT Division of LINC Media Inc. Operations: Contract Management to include creating, registering and filing contracts Invoice Recording to include filing and track invoice numbers in internal system. Procurement Support to include supporting and leading equipment purchasing and negotiations with vendors on price and conditions (delivery locations, etc.). Schedule Coordination to include arranging and scheduling appointments for client visits for both technical teams and sales staff Invoicing Support to include generating payment requests and invoices for submission to internal finance department. Sales: Create and Track related to the logistics and activities of sales (project numbers, invoice requests, project service details, hardware requests, timesheet management) Coordinate with client side finance departments on routine payment issues and escalate to internal admin management when issues arise. Contact person between BiOS and Finance: When finance has any questions relating to payments or invoices they should contact the admin who will escalate to management if necessary General: Update and maintain client contact information and records Research and information gathering Translate documents to assist technical and sales team Coordinate with partner vendors for the delivery of services Arrange meetings with vendors for BiOS managers Handle petty cash claims and commutation issues for BiOS personnel Create and maintain internal records such as contact information Working in a stressful environment with a smile. Follow internal procedures for handling and storing sensitive information both physical and digital
Language Skills	Japanese: Fluent English: Business Level

Application Support Engineer Tokyo

Job Title	Application Support Engineer
Job Code	OT-042-0907-140
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	As an Application Support Engineer within the Operations Services Department you will be maintaining and managing applications such as SAP and FileNet, as well as data base batch jobs and other related tasks. SAP system operation, maintenance and management IBM FileNet P8 (ECM Platform) operation, maintenance and management Data base (Oracle, MS SQL, DB2) operation, maintenance and management Batch job operation, maintenance and management
Required Skills	Must have University Graduate At least 3 years experience in the operation, maintenance and management of mission critical IT systems At least 2 years experience in the operation, maintenance and management of data bases, such as Oracle, MS SQL, DB2 etc Experience in the operation, maintenance and management of SAP Solid experience with IBM FileNet P8 Fluent Japanese Business level English Desirable Server management experience relating to Linux and Windows Experience in the construction and operation of GEL Scripts and batch job programs Experience in application of batches, performance management and construction of data bases Experience with SAP module (Financial accounting and billing FI). ABAP Development experience is also acceptable SAP Authorisation Consultant Qualification Experience as a SAP basis lead PM skills and experience Interaction experience in IT Auditing
Language Skills	Japanese: Fluent English: Business level

Firewall Administrator Okinawa

Job Title	Firewall Administrator
Job Code	SA-001-0904-127
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Okinawa
Work Hours	9:00-18:00
Job Requirements	Installs, configures and maintains the Network Security Infrastructure for all clients in Japan. Technical Competencies Installs and configures firewalls following client standards Supports, monitors and maintains firewall configurations and rule bases Demonstrates troubleshooting skills Reacts to outages May provide guidance on monitoring production environment Investigates and identifies root cause of issues Project Delivery Interacts with project managers and other streams to identify requirements Contributes to functional specifications, provides feedback to the project manager for implementation scheduling Assists in defining operational requirements and processes Executes test plans Evaluates technologies, contributes to design issues, and implements solutions Customer Support Establishes and grows strong client relationships, with the assistance of Client Relationship Managers Demonstrates in-depth understanding of business supported Provides level 2 support Communication Exhibits strong team skills Motivates other team members Effectively communicates in both verbal and written form Control and Compliance Understands and ensures that all corporate and group compliance and controls are followed and maintained
Required Skills	Networking and protocols/services Network application framework Network security Encryption methods Unix (Sun Solaris, Linux) Scripting CheckPoint Firewall (Provider 1, SPLAT) Juniper Netscreen Firewalls Remote Access VPN
Language Skills	Japanese: Daily Conversational English: Fluent

Junior Engineer - Java Tokyo

Job Title	Junior Engineer - Java
Job Code	SW-043-0903-106
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	An opening in a progressive and professional software environment for a recent graduate and Java developer who is looking for an excellent opportunity in a ground-up role to learn from high skilled engineers and take on new skills yourself. You will be responsible for the high quality code implementations of designs made by a senior consultant. You will be expected to master Java design and coding best practices, learn essential tools and dedicated programming languages from vendors such as SAP, and grow into a senior consultant role within 2 to 3 years. You should be looking forward to work under high pressure and be confident to live up to and surpass your peers and seniors high expectations. In turn, the client will equip you with all the necessary problem solving, self management and customer management skills to excel globally in any top rated software services organization : just like the ones that are our customers. Work at customer site or the office Detail design of software components High quality coding of software components Quality assurance of own code Code documentation Requirements hearing and clarification at customer site Presentation of results at customer site Self study and learning of tools required in projects
Required Skills	Completed education from a renowned institution Proven Java programming skills (minimum 2 to 3 years) Strong problem solving skills Ability to work independently while keeping colleagues informed and raising issues timely UI development experience (HTML and/or Adobe Flex/Air) Database setup, administration and SQL experience SAP experience (not required but a clear advantage) Demonstrated ability to understand instructions and independently ask for clarifications Demonstrated ability to compose clear and concise emails, documentation and presentations Ability to present work results at customer site Ability to accept criticism and a strong sense of accountability Ability to hold colleagues accountable and provide constructive feedback Business Level English ability, and Fluent or higher Japanese ability
Language Skills	Japanese: Fluent English: Business level

Localization Project Manager Tokyo

Job Title	Localization Project Manager
Job Code	PM-048-0906-139
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	The Project Manager will consistently meet or exceed client expectations by ensuring exceptional service, quality and cost efficiency on every project. Working with multiple clients, managing client relationships and managing a broad spectrum of resources, under the supervision of an SPM or the BU Manager, the PM will be expected to deliver to both client and the requirements/targets. He/she will be expected to develop and grow those client relationships whilst achieving/exceeding the expected margins by providing creative, industry, technical and tactical business solutions. Receives and determines project specifications and instructions from client and liaises with the stakeholders in order to set up a quotation that will satisfy the needs of the client. Liaises with clients to understand their goals and expectations, and anticipate/address client needs and concerns to prevent issues. Works with the stakeholders to determine workflow and best processes to follow in order to maximize productivity and minimize costs. Advises clients on best practices and agrees on project processes and timelines Leads project planning sessions, "kick off" meetings and ongoing project related meetings, as needed. Communicates regularly with the client through email, phone calls and periodic meetings in order to get detailed feedback so as to timely and efficiently proceed with the necessary corrective actions/changes/improvements when applicable. Manages internal/external costs, deals with additional/unexpected costs and take corrective action in order to ensure the profitability targets are met or exceeded. Identifies opportunities and spearheads initiatives to continuously improve service and process under industry specific requirements. Select, instruct and manage internal and external resources in order to ensure the right resources are used and that they perform according to the project instructions, client expectations and the QA procedures. Works with Vendor Management to ensure utilization of the most cost effective resources to meet client expected quality standards. Provides Sales with input on new opportunities for developing business. Supports Sales in client presentations, proposals and meetings. Ensures project data in the information reports is accurate, updated and complete. Prepares essential data for job invoicing. Takes responsibility for personal learning and training needs and effectively applies business specific technology and methodologies.
Required Skills	EDUCATION University degree in Translation or Linguistics, Localization or Computational Linguistics Project Management Professional Certification EXPERIENCE Minimum 1 year experience in a project management position within a Multi lingual Vendor or within a globalization/localization department of a multinational Company OR Minimum 2 years experience in a junior PM position SPECIFIC KNOWLEDGE Management of Localization projects: phases: Translation, QA, DTP, Software/help compilation and testing; tools: CAT, Software & Help edition, DTP, etc.; procedures: Project & Account management, Vendor Management, etc. BUSINESS UNDERSTANDING Excellent understanding of diverse customer requirements, challenges, tools and processes Localization Industry trends and technologies Sales perspective ABILITIES & SKILLS Strong computer skills including PC and proficiency and familiarity with Windows, Word, Excel, PowerPoint, e-mail, Internet and CAT tools. Ability to work within a team environment and communicate effectively with colleagues and peers discussing improvements, solving problems, and following through with implementing solutions. Excellent presentation & interpersonal skills Ability to transform processes to add value for the company and client Commercial, negotiating and financial skills to control costs and maximise profitability Ability to multi task in a time sensitive and deadline driven work environment and stay cool under pressure Proactive and solution driven, results oriented Ability to diagnose process and transform to add value for the company Skills for Project planning and P/L management Adaptable and flexible to changing work environment Excellent English. Other main European languages an advantage
Language Skills	English: Business level Japanese: Business level

Network Design Architect Tokyo

Job Title	Network Design Architect
Job Code	IN-999-0806-050
Job Type	Full-time
Salary	Competitive, based on experience.
Job Location	Tokyo
Work Hours	9:00-18:00
Holidays	Weekends, National Holidays (Additional Leave Depending on Contract)
Required Skills	Applicants will only be considered it they are at the very least business level in their Japanese ability (JLPT 2-kyu) and at least daily conversation level in your English ability (TOEIC 475 - 730). Various Internet topology?TCP/IP protocol (especially IP routing?IP switching). Router switch products (especially Cisco IOS, Catalyst OS) configuration, operation and trouble shooting skills. Firewall products configuration, operation and troubleshooting skills. Communication skills are a must (with clients, team members, vendors). CCNP holder desirable. Designing and managing network (3+ years). Router and switch products (especially Cisco IOS, Catalyst OS) configuration and management (3+ years).
Job Description	Provide network designs and technical solutions based on business and technical requirements. Provide expert level troubleshooting and technical support for small/mid size to Enterprise size network.
Required Skills	Works closely with Engineering, Project management staff. Maintains LAN/WAN?Internet?DMZ, Security. Works closely with end users and businesses to provide a consistent and professional level of support. Acquires understandings of the various business systems. Functions well in a multinational diverse environment. Creates proposal/document for clients.
Language Skills	English: Business level Japanese: Business level

Oracle 10g Database Engineer Tokyo

Job Title	Oracle 10g Database Engineer
Job Code	DB-047-0906-137
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	Review of Requirements Definitions Architectural Review DB Capacity/Scalability Planning Build Database Design Review System Designs, Qualification and Review :Generate physical models :Build/Deploy Schemas & Databases Code review and optimization Benchmark app/db performance Support System Testing Support Scalability and Performance Testing :Production Deployment :Security Audit review and Implementation of SOX standards. Performance Tuning (Database, SQL, Server level)
Required Skills	6+ years progressive experience in database administration including Oracle 10g Hands on experience in advanced features of 10g (AWR, ASH etc) (Automatic Workload Repository(collects data about DB performance., Automated Session History) Solid experience in database design Demonstrated experience in database performance tuning and SQL code tuning Hands on experience in delivering enterprise-wide IT systems in major industries Bilingual (Japanese and English) Strong communication and people skills Self Starter and motivated to own the end-2-end responsibilities High customer focus
Language Skills	English: Business level Japanese: Business level

Procurement Officer Tokyo

Job Title	Procurement Officer
Job Code	OT-012-0906-138
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	BiOS is looking for a highly skilled and experienced Procurement Officer to join our team and service one of our current clients to help them implement a new cost cutting regime within their current purchasing structure. You will be tasked primarily with delivering savings across a variety of purchasing areas from foodstuffs and IT supplies to Telecoms and hotel stays. As well as this you will be looking at how to consolidate or cut contracts where appropriate to maximise our client's spending power and produce large savings across the board. The ideal candidate for this role will have at least 6 years experience in purchasing and supply chain management, and will be extremely skilled in negotiating favourable terms as well as spotting opportunities to roll several vendors down into one supplier. In addition to this you will need to have a strong but discreet approach towards political or historical issues that might arise through your work, and have the ability to make the end purchasers happy while still delivering the bottom line savings required. As such, extremely strong communication skills, a self starter attitude and the ability to cut through the issues and deliver from day 1 are an absolute must to succeed in this role. Onsite assignment as an independent Procurement Officer and consultant Analyzing and identifying cost reduction opportunities within current cost structure and current vendor pool Reviews product and services in accordance with market standards and value Planning for and carrying out cost reductions in accordance with quarterly targets and goals Closely liaison with current and new vendors Proactive negotiation with vendor pool to include suggesting services with the overall goal achieving cost reduction targets Introducing new vendors as necessary to achieve goals while maintaining current service delivery standards Bi weekly metric reporting of progress to client Procurement Manager and BiOS Management
Required Skills	Extensive research and information gathering skills Experience in purchasing and vendor management Someone who takes ownership in his/her work Self motivated and clear understanding of time management Familiar with major Tokyo vendors : office equipment, telecommunications Clear understanding of invoicing and approval hierarchy in a corporate environment Experienced and capable negotiator focused on win-win results with partners Motivated self starter Native Level Japanese, Business Level English Must have a transparent approach and be able to work with, plan with and negotiate with managers Able to initiate ideas to improve current service levels Work experience in Financial/Technology environments is preferred Experience working in multinational organizations in Japan is preferred Established network in IT, telecommunications is preferred Familiarity of vendors providing routine office equipment and services in Tokyo is preferred
Language Skills	English: Business level Japanese: Native level

Proxy Administrator Okinawa

Job Title	Proxy Administrator
Job Code	SA-001-0904-128
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Okinawa
Work Hours	9:00-18:00
Job Requirements	Installs, configures and maintains the Proxy Infrastructure for all clients in Japan. Technical Competencies Installs and configures proxies following client standards Supports, monitors and maintains proxies configurations and rule bases Demonstrates troubleshooting skills Reacts to outages May provide guidance on monitoring production environment Investigates and identifies root cause of issues Project Delivery Interacts with project managers and other streams to identify requirements Contributes to functional specifications, provides feedback to the project manager for implementation scheduling Assists in defining operational requirements and processes Executes test plans Evaluates technologies, contributes to design issues, and implements solutions Customer Support Establishes and grows strong client relationships, with the assistance of Client Relationship Managers Demonstrates in depth understanding of business supported Provides level 2 support Communication Exhibits strong team skills Motivates other team members Effectively communicates in both verbal and written form Control and Compliance Understands and ensures that all corporate and group compliance and controls are followed and maintained
Required Skills	Networking and protocols/services Network application framework Network security Encryption methods Unix (Sun Solaris, Linux) Scripting Web server/browser/caching/proxy mechanisms Bluecoat ProxySG Secure Computing Smartfilter
Language Skills	Japanese: Daily Conversational English: Fluent

Sales Team Account Manager Tokyo

Job Title	Sales Team Account Manager
Job Code	IN-999-0906-136
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	BiOS is now recruiting a sales team account manager to join our own internal operations. An ideal role for a bilingual individual looking take their sales and IT experience to join a lively and exciting foreign company! Introducing and expanding BiOS business and increase company profit Responsible for finding new business leads, initiating contact with potential clients, and closing deals Processing of customer orders, monitoring delivery of products, and services and following proper documentation filing procedures Achieving monthly, quarterly, and annual sales objectives Attendance at networking events outside normal working hours as required Basic project management activities
Required Skills	Demonstrated familiarity in Japanese business etiquette Bilingual English/Japanese Motivated self starter : proactively develop relationships and close deals Interest in IT and basic understanding of infrastructure / networks beneficial Prior experience in a customer facing role Attention to detail
Language Skills	English: Native Japanese: Business level

Voice Engineer Tokyo

Job Title	Voice Engineer
Job Code	OT-001-0904-125
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	Document a "roadmap" implementation strategy for a program of multiple voice technology projects. Assist with design and design documentation for voice systems within the program. Modify Operational support documentation (based on existing drafts). Create a "roadmap" (high level strategy) for the implementation of 4 call center migration/upgrade projects. Base project scope and time/effort estimates are already documented. Align this roadmap strategy with other Voice System projects already in progress. Develop designs of a dual data center based call center infrastructure based on existing client standards and documented draft designs. Write design documents for #1 above, based on existing document templates. Write Operational Support documents / Manuals, based on existing high level documents. Participate in Project Program meetings as needed. All documentation must be written in English.
Required Skills	5-7 years experience for IT infrastructure administration, installation and design role. In depth knowledge of PBX systems and Voice Recording systems. Working knowledge of Call Center related systems. Working knowledge of IP Telephony systems. Understanding of Japan telecom (voice and data carrier) market. Strong English language documentation skills.
Language Skills	English: Business level Japanese: Business level

Web Application Developer Tokyo

Job Title	Web Application Developer
Job Code	PR-999-0903-110
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	We are seeking strong programmers to be part of a web application development team.
Required Skills	Solid computer science foundation {OOP, data structures, design patterns, algorithms} Realworld experience developing objectoriented web applications Realworld experience writing SQL queries Ability to write clean, consistent code Ability to communicate in English and Japanese Good organizational skills Ability to write standards compliant XHTML and CSS by hand Ability to develop on Linux without an IDE
Beneficial Skills	Experience with PHP5, Zend Framework Experience with MySQL, Apache Experience with Subversion Experience with AJAX, Prototype, JavaScript Experience with functional programming Experience with C and/or C++ Experience with Python and/or Ruby
Language Skills	English: Business level Japanese: Business level

Web Application Technician Tokyo

Job Title	Web Application Technician
Job Code	OT-046-0905-033
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	Involves specialized applications of electronic information processing capabilities to general management reporting, analysis and control problems. Information systems activities pertaining to the following: systems analysis, programming and software acquisition, and operation, communications, and related auxiliary systems may be included. Both centralized and distributed services, as well as voice and data communications are represented. Configures, customizes, deploys, maintains and upgrades the web based application modules. Provides programming and operational support for web based application modules. Collaborates with customers and business unit to define requirements and system interfaces, develops and presents solutions. Learning and applying a basic knowledge in one skill area. Limited use and/or application of technical principles, theories and concepts. Develops solutions to routine technical problems of limited scope. Work is closely supervised. Follows specific, detailed instructions. May be assigned to small projects or to phase(s) of larger projects. Contributes to the completion of routine technical tasks. Failure to achieve results can normally be overcome without serious affect on schedules and programs. Contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group. May or may not have frequent external customer contacts.
Required Skills	3 to 5 years of experience of development/testing using .NET technology, Ajax, Business Level English and Japanese Experience of supporting Work flow application system Experience of working at non Japanese company
Language Skills	English: Business level Japanese: Business level

Junior WCF / WPF Engineer Tokyo

Job Title	Junior WCF / WPF Engineer
Job Code	SW-043-0903-108
Job Type	Full-time
Salary	Negotiable, based on experience
Job Location	Tokyo
Work Hours	9:00-18:00
Job Requirements	An opening in a progressive and professional software environment for a recent graduate and Microsoft .NET 3.0 C# developer with proven WCF / WPF skills who is looking for an excellent opportunity in a ground-up role to learn from high skilled engineers and take on new skills yourself. You will be responsible for the high-quality code implementations of designs made by a senior consultant and be working on collaborative business platform project building on the latest MS Technology stack. You will be expected to master C# design and coding best practices, learn essential tools and dedicated programming languages from vendors such as SAP, and grow into a senior consultant role within 2-3 years. You should be looking forward to work under high pressure and be confident to live up to and surpass your peers and seniors high-expectations. In turn, the client will equip you with all the necessary problem-solving, self management and customer management skills to excel globally in any top-rated software services organization - just like the ones that are our customers. Duties and Responsibilities Detail design of C# software components High quality coding of C# software components User Interface development in WPF and HTML Quality assurance of own code Code documentation Requirements hearing and clarification at customer site Presentation of results at customer site Self study and learning of tools required in projects
Required Skills	Completed education from a renowned institution Proven C# programming skills (minimum 2, 3 years) WPF and WCF project experience Strong problem-solving skills Ability to work independently while keeping colleagues informed and raising issues timely Database setup, administration and SQL experience SAP experience (not required but a clear advantage) Demonstrated ability to understand instructions and independently ask for clarifications Demonstrated ability to compose clear and concise emails, documentation and presentations Ability to present work results at customer site Ability to accept criticism and a strong sense of accountability Ability to hold colleagues accountable and provide constructive feedback Native level English with Business Level Japanese, or Native Level Japanese with Business Level English
Language Skills	Japanese: Fluent English: Business level